At Fasthub, we believe strongly in fundamental privacy rights and that those fundamental rights should not differ depending on where you live in the world. That’s why we treat any data that relates to an identified or identifiable individual or that is linked as “personal data,” no matter where the individual lives. This means that data that directly identifies you — such as your name — is personal data.
At Fasthub, we believe that you can receive great service and great privacy. This means that we strive to collect only the personal data that we need. The personal data Fasthub collects depends on how you interact with Fasthub.
When you login to our websites, platforms or connect to our services, contact us (including by social media), participate in an online survey, or otherwise interact with Fasthub, we may collect a variety of information, including;
➔ Account Information. including email address, account status, gender, profile picture and etc.
➔ Contact Information. Data such as name, email address, physical address, phone number, or other contact information
➔ Fraud Prevention Information. Data used to help identify and prevent fraud, including a device trust score
➔ Government ID Data. In certain jurisdictions, we may ask for a government-issued ID in limited circumstances, including when setting up a wireless account and activating your device, for the purpose of extending commercial credit, managing reservations, or as required by law.
➔ Other Information You Provide to Us. Details such as the content of your communications with FastHub including interactions with customer support and contacts through social media channels
You are not required to provide the personal data that we have requested. However, if you choose not to do so, in many cases we will not be able to provide you with services or respond to requests you may have.
In general, personal information you submit to us is used either to respond to requests that you make, aid us in serving you better, or market our Services. We use your personal information in the following ways:
➔ Operate, maintain, and improve our site(s), products, and services;
➔ Respond to comments and questions and provide customer service;
➔ Link or combine user information with other personal information we get from third parties, to help understand your needs and provide you with better service;
➔ Develop, improve, and deliver marketing and advertising for the Services;
➔ Provide and deliver products and services you request;
➔ Identify you as a user in our system;
We may receive testimonials and comments from users who have had positive experiences with our Services. We may publish such content. When we publish this content, we may identify our users by their first and last name. We obtain the user's consent prior to posting this information along with the testimonial.
It is imperative to understand that Fasthub uses your personal data only when we have a valid legal basis to do so. Depending on the circumstance, Fasthub may rely on your consent or the fact that the processing is necessary to fulfill a contract with you, protect your vital interests or those of other persons, or to comply with law. We may also process your personal data where we believe it is in our or others’ legitimate interests, taking into consideration your interests, rights, and expectations.
➔ Communicate with You. To respond to communications, reach out to you about your transactions or account, market our products and services, provide other relevant information, or request information or feedback. From time to time, we may use your personal data to send important notices, such as communications about our new services and changes to our terms, conditions, and policies.
➔ Security and Fraud Prevention. To protect individuals, employees, and Fasthub and for loss prevention and to prevent fraud, including to protect individuals, employees, and Fasthub for the benefit of all our users, and prescreening or scanning uploaded content for potentially illegal content, including child sexual exploitation material.
➔ Comply with Law. To comply with applicable law — for example, to satisfy tax or reporting obligations, or to comply with a lawful governmental request.
Third Parties Designated by You: When you use the Services, the personal information you provide will be shared with the third parties that you authorize to receive such information.
Third Party Service Providers: We may share your personal information with third party service providers to: provide you with the Services that we offer you through our Services; conduct quality assurance testing; to provide technical support; market the Services; and/or to provide other services to us.
Information We Share: We may disclose aggregated information about our users and information that does not identify any individual without restriction. In addition, we may disclose personal information that we collect or you provide:
➔ To fulfill the purpose for which you provide it, for any other purpose disclosed by us when you provide the information, or with your consent;
➔ To third parties designated by you;
➔ With our subsidiaries and affiliates;
➔ To third parties to process payments made through the Services;
➔ With contractors, service providers and other third parties we use to support our business;
➔ To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by us about users is among the assets transferred; and